Careers

Jobs at Samson

At Samson Technologies we are always on the lookout for talented, energetic and creative team-players. We encourage musicians, engineers, sales or customer service professionals with a background in the consumer and pro audio industries to contact us about our current job opportunities.

Current Opportunities

Customer Service Representative

Posted March 8, 2017

We are looking for a full-time customer service representative. The Customer Service Representative will act as the first person that customers contact with general inquiries. They will be responsible for providing a response to each customer’s issue, by either resolving the matter at hand or leaving the customer feeling satisfied about the product and brand. Responsibilities Interact with customers via e-mail and phone to address and resolve product questions and issues Feel comfortable deciding on how best to respond to each customer Respond in a timely and helpful manner to each customer Help in ensuring each customer’s issues are fulfilled efficiently Act in accordance with the Samson brand to promote the company positively