At Samson Technologies we are always on the lookout for talented, energetic and creative team-players. We encourage musicians, engineers, sales or customer service professionals with a background in the consumer and pro audio industries to contact us about our current job opportunities.
Customer Service Representative
Posted March 8, 2017
We are looking for a full-time customer service representative. The Customer Service Representative will act as the first person that customers contact with general inquiries. They will be responsible for providing a response to each customer’s issue, by either resolving the matter at hand or leaving the customer feeling satisfied about the product and brand. Responsibilities Interact with customers via e-mail and phone to address and resolve product questions and issues Feel comfortable deciding on how best to respond to each customer Respond in a timely and helpful manner to each customer Help in ensuring each customer’s issues are fulfilled efficiently Act in accordance with the Samson brand to promote the company positively
Posted January 31, 2017
Job Description: We are seeking an Entry Level graphic designer to own the creation and maintenance of marketing assets created in support of product and marketing goals. From concept through execution, this candidate will improve the user experience by bringing our brand to life and keeping it consistent across all our various touchpoints. The Graphic Designer will develop consumer packaging, catalog design, promotional campaigns, trade shows collateral, point-of-purchase display and more. The ability to work fast on a variety of projects, pitch ideas verbally and execute them efficiently is as important as understanding creative direction and business strategy. Responsibilities: - Collaborate with marketing and product teams to support digital and print content. - Create package artwork for new product - Help bring new ideas for design and content creation to the team - Strong Attention to detail - Manage other design needs such as presentations, signage, and trade show collateral as needed.