Support

Search for Product Support

Narrow down by product:

Service Questions and Answers

Show per page: 10 25 50
When I record with the microphone, I only get sound from one ear. Can I fix that?
Of course.  When recording with your DAW, make sure you’re only recording onto a mono track.  If you’re recording onto a stereo track, you will only be recording onto the left channel of the microphone.
What are these switches on my microphone?
The three switches on the microphone are for enabling/disabling the hi-pass filter, changing the microphone’s polar pattern, and enabling/disabling the -10dB pad.
What is a hi-pass filter?
A hi-pass filter, also known as a “lo-cut” filter, is used to bring down the lower frequencies of a signal in order to a remove any excessive low-frequencies that may “muddy” up a recording, including light wind noise.  The C03U rolls off frequencies below 100Hz at 12dB per octave.
What are the three polar patterns, and what do they do?
Polar patterns are one of the most important features of a microphone.  A polar pattern determines which direction(s) a microphone will receive audio from.  The dual-19mm capsules in the C03U allow the microphones to switch between three different polar patterns, which allows for great versatility for your recording setups.  The three polar patterns available are Hyper Cardioid, Figure-8, and Omni.   Hyper Cardioid- The hyper cardioid polar pattern is highly directional, meaning it is best used when looking to focus in on a particular source with the least amount of outside noise.  It is designed to pick up sound from the front of the microphone, where the LED is located.  It will also pick up some sounds from just outside the opposite end of the microphone but the signal will not be nearly as strong as the front of the microphone.  If you’re looking to isolate a certain performer, it is recommended you use this pattern.   Figure-8- The figure-8 polar pattern has a bidirectional polar pattern designed after its namesake, and this allows for equal amounts of signal to be picked up from in front of, and behind the microphone.  This is great when looking to record two speakers at once, or if you’re looking to pick up great directional sound, as well as some light reflected sounds like reverb and room noise, while still blocking out audio from the sides of the microphone.   Omni- The omni polar pattern is, as its name implies, all encompassing.  It picks up audio from all around the microphone making it great for conference recording, heavy reflected sounds, and for getting the best ambient sounds out of your recording.  It will pick up a live band, as well as the audience, giving live recordings a strong sense of authenticity.  It is not great for isolation, but if you’re looking to record a rehearsal, or any situation where sounds will be coming from all around in no particular direction, the omni polar pattern is the best choice.
What does a “pad” do?
The -10dB pad automatically lowers the sensitivity of the microphone by 10 decibels, allowing for louder sound sources, like a snare drum, that have high sound pressure levels to be recorded without having the microphone peak and distort.
My microphone is too quiet and I practically have to shout into it to get a decent signal? Is my microphone broken?
Chances are, your microphone is fine, except your operating system’s input level needs to be adjusted.  Please refer to pages 3-4 for instructions regarding the adjustment of input level for your OS.
…but Windows Vista/7 isn’t listed in your manual. Can it still be adjusted?
Yes, but you’ll have to follow a couple of different steps.  To locate your microphone, make sure the device is plugged in and locate the speaker icon on the near the clock on your taskbar.  Right-click the speaker and select “Recording Devices”.  Once the new window opens up, be sure to select the C03U as your recording device, and click the “Properties” button.  Within the new menu that opens up, please select the “Levels” tab, and you should see a slider that allows you to change the input volume of the microphone.  Start with the slider in the middle, test out the levels, and adjust accordingly.  Be sure to click “Okay” to save all the changes you’ve made once you’re finished.
My microphone picks up too much background noise, is there any way to remove it?
A condenser microphones, by design, are very sensitive microphones, and are used due to their ability to reproduce very minute nuances of a performance.  Due to their sensitivity, they may also pick up quiet sounds like a television in another room, signal from a pair of monitoring headphones, or even an HVAC system.  It is recommended to lower the sensitivity of the microphone to an appropriate level through your OS, and be sure to isolate the sound source as much as possible.  Closed-back headphones are best for monitoring when recording, as open back headphones tend to bleed sound out too much.  
My microphone keeps clipping whenever I say my P’s, T’s, and S’s. How can I fix this?
Those consonants require a strong release of air and the higher pressure levels can cause the microphone to peak.  To eliminate those problems a pop-filter, like the Samson PS01, can be placed in front of the microphone and will absorb the initial burst of air, and pass only clean audio through to the microphone.  Turning the microphone slightly off-axis from your mouth can also help limit the peaks.
SONAR LE won’t install on my Mac, what’s the deal?
Roland’s Cakewalk/SONAR software collection is not compatible with Mac OS X.  Using Parallels or Boot Camp, you may be able to run the software while running Windows on your Macintosh.  Fortunately, GarageBand comes free with every Mac, and offers plenty of functionality and options for recording with your USB microphone.
Page: « Prev 1 2 3 4 5 6 Next »