Support
Search for Product Support
-
Product Registration
Get quicker service and more efficient support
Register Your Product -
Return Authorization
Need to service your product?
Request a return authorization -
Contact Samson Technologies
Contact us using online contact form or call us Monday - Friday 9am - 5pm Eastern Time.
1-516-870-7298
For parts inquiries please email parts@samsontech.com.
-
Additional Support Resources
Please visit:
|
Go Mic - Portable USB Condenser Microphone Support |
Service Questions and Answers
Can the GoMic be used with Skype?
Yes, the GoMic is like any other USB mic. It's a matter of setting the mic as the computer's default input and output device. Once that is done, Skype will recognize it!
Yes, the GoMic is like any other USB mic. It's a matter of setting the mic as the computer's default input and output device. Once that is done, Skype will recognize it!
Is the GoMic compatible with Windows 7?
Yes, the GoMic is a USB 2.0 Plug n Play compatible device. It will work with all current Operating Systems.
Yes, the GoMic is a USB 2.0 Plug n Play compatible device. It will work with all current Operating Systems.
I've noticed the green LED light on the mic stays on whenever the mic is plugged in to my computer. Is this ok for the GoMic?
Yes absolutely. The GoMic uses USB power, which will in no way damage the mic if it remains plugged in at all times.
Yes absolutely. The GoMic uses USB power, which will in no way damage the mic if it remains plugged in at all times.
Does the GoMic require batteries?
No, the GoMic operates from USB power, which any USB 1.1 or better will provide!
No, the GoMic operates from USB power, which any USB 1.1 or better will provide!
I just got the GoMic, but have Windows 7. I can't find the driver on your website. Can you help?
The GoMic doesn't require any specific drivers, and is made to use your operating system's native USB audio drivers. If the computer tells you it can not find a driver, your OS likely needs an update.
The GoMic doesn't require any specific drivers, and is made to use your operating system's native USB audio drivers. If the computer tells you it can not find a driver, your OS likely needs an update.
What does the three-way switch on the side do?
The switch allows you to choose between a cardioid polar pattern, for recording in front of the mic, an omnidirectional polar pattern for recording from all around the microphone. The middle selection also allows you to record in a cardioid pattern, but with a -10dB pad applied to it, for recording especially loud sources.
The switch allows you to choose between a cardioid polar pattern, for recording in front of the mic, an omnidirectional polar pattern for recording from all around the microphone. The middle selection also allows you to record in a cardioid pattern, but with a -10dB pad applied to it, for recording especially loud sources.
• 278-B Duffy Avenue • Hicksville, NY 11801 • 516-870-7200
